These Terms of Service ("Terms") govern your access to and use of the Flintage Hiring Intelligence System ("Service") operated by Flintage, a product of Eldorado Node ("we", "us", "our"). By subscribing to or using the Service, you ("Client") agree to these Terms.

1. The Service

Flintage provides an AI-powered candidate evaluation platform for corporate HR teams. The Service includes:

• Automated CV parsing and interview transcription
• AI-powered candidate scoring against role benchmarks
• Compliance screening and audit trail generation
• Hiring intelligence report delivery
• Automated contract generation and offer management
• HR dashboard and analytics
• API access for programmatic submission

2. Account Registration

To use the Service, you must register a corporate account by providing accurate company information, a valid email address, and a cloud storage folder configuration for candidate document routing. You are responsible for maintaining the confidentiality of your API key and for all activity that occurs under your account.

You must immediately notify us at support@flintage.work if you suspect unauthorised use of your API key.

3. Acceptable Use

You agree to use the Service only for lawful corporate hiring purposes. You must not:

• Submit candidate data without appropriate consent from candidates
• Use the Service to discriminate unlawfully on any protected characteristic
• Attempt to reverse engineer, copy, or replicate any part of the Service
• Share your API key with third parties outside your organisation
• Submit false or fabricated candidate information
• Exceed your monthly quota through automated bulk submissions intended to game the system
• Use the Service in any way that violates applicable employment or data protection law

4. AI-Generated Content Disclaimer

Clients are responsible for ensuring that use of AI-generated evaluation data complies with applicable employment law in their jurisdiction, including applicable employment and anti-discrimination laws in their jurisdiction.

5. Compliance Obligations

The Service includes automated compliance screening but this does not guarantee legal compliance. Clients are responsible for:

• Ensuring candidates are informed that AI-assisted evaluation is used in the hiring process where required by law
• Reviewing all INTERNAL REVIEW REQUIRED evaluations before making decisions, and not acting on any COMPLIANCE HALT evaluation until it has been reviewed and manually cleared
• Maintaining their own records of hiring decisions as required by applicable law
• Complying with GDPR and all other applicable data protection regulations in their jurisdiction

6. Subscription and Payment

6.1 Plans and Pricing

The Service is offered on monthly and annual subscription plans as published at flintage.work/#pricing. Prices are in USD. Local currency billing is available through our regional payment partners at the prevailing exchange rate.

6.2 Billing

Subscriptions are billed monthly. Payment is due at the start of each billing period. Failure to pay results in service suspension until payment is received.

6.3 Quotas

Each plan includes a specific evaluation quota. Quotas reset on each billing renewal date, not on a rolling 30-day calendar. For the Free Trial tier, quota resets freely on the reset date without requiring payment. For paid tiers, quota resets when the renewal payment is processed. Unused evaluations do not roll over. Exceeding your quota blocks further submissions until your next billing renewal or upgrade.

6.4 Refunds

Monthly subscription fees are non-refundable except where required by applicable consumer protection law. Used evaluations are non-refundable under any circumstances. If you experience a service failure that prevents evaluations from completing, we will credit your account with equivalent evaluations.

6.5 Cancellation

You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refund is issued for the remaining period.

7. Data and Privacy

Your use of the Service is governed by our Privacy Policy and Data Processing Agreement. Key points:

• Candidate CVs and recordings are processed through a transient pipeline and delivered straight to your own designated Google Drive folder. Both files are programmatically deleted from our systems immediately after confirmed delivery. We do not permanently store them.
• You act as the data controller for candidate personal data.
• We act as data processor on your behalf.
• You are responsible for obtaining appropriate consent from candidates and for informing them that AI-assisted evaluation is used in the hiring process where required by applicable law.

8. Intellectual Property

The Service, including all AI models, scoring algorithms, prompt engineering, workflows, and software, is the exclusive property of Flintage. You receive a limited, non-exclusive, non-transferable licence to use the Service during your subscription period.

You retain ownership of all candidate data and evaluation outputs generated for your account.

9. Confidentiality

Each party agrees to keep confidential any proprietary information of the other party. Flintage will not disclose your candidate data or business information to any third party except as required to deliver the Service or as required by law.

10. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced by email where possible. We are not liable for downtime caused by third-party service providers or force majeure events.

Enterprise plan clients are eligible for a 99.9% uptime SLA. The specific terms of that SLA are agreed in writing before account activation. Contact support@flintage.work for Enterprise SLA terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Flintage's total liability to you for any claim arising from the Service shall not exceed the total fees paid by you in the 3 months immediately preceding the claim.

We are not liable for: indirect or consequential loss; loss of profit or revenue; loss of data; hiring decisions made on the basis of AI-generated content; or any claim arising from your failure to comply with applicable employment or data protection law.

12. Indemnification

You agree to indemnify and hold harmless Flintage from any claims, losses, or damages arising from your use of the Service in violation of these Terms, applicable law, or third-party rights.

13. Termination

We may suspend or terminate your account immediately if you breach these Terms, fail to pay, or use the Service in a manner that poses legal or reputational risk to Flintage. You will be notified by email. Upon termination, your access to the Service ceases and your data is retained per our retention policy.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be notified by email at least 14 days before taking effect. Continued use after that date constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved by the courts of Abuja, FCT, Nigeria, except where applicable law requires otherwise for international clients.

16. Contact

Flintage, a product of Eldorado Node
Abuja, FCT, Nigeria
info@flintage.work